Your family member’s medical records are protected by HIPAA, a privacy law. In order to request medical records, your loved one must either sign a HIPAA authorization form allowing either you or their attorney to obtain the medical records, or you may do so yourself if you are an authorized personal representative. Following the submission of a HIPAA compliant request, a nursing home must promptly release your loved one’s records. If you are experiencing any issue in receiving medical records from a nursing home, you should consult with an attorney to find out your next steps.